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Customer Service

Team Leader

Confidential employer

Job details

LocationJordan
Expected SalarySalary confidential / Negotiable

Job Description

The company is looking for an experienced Team Leader in call centers to manage and supervise team performance.

Core Requirements

• Minimum 2 years of experience as a Team Leader exclusively in Call Center companies. • Previous experience in managing and supervising Call Center agents. • Strong knowledge of Call Center KPIs and performance metrics. • Ability to monitor team performance and achieve targets. • Advanced English proficiency (C1 Level). • Excellent leadership, communication, and problem-solving skills.

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Job Reference ID:cmvxtp4rp005dnkfyckrg1hab
Posted On:
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