Tech Process Solutions is looking for a motivated, customer‑oriented Support Specialist to join its team.
Core Requirements
• 1-2 years of experience in Customer Support, Customer Relations, or a similar role.
• Good written and verbal communication skills in Arabic and English.
• Strong professional email-writing skills.
• Intermediate English proficiency.
• Excellent follow-up, organizational, and problem-solving skills.
• Ability to coordinate with different teams and manage multiple requests.
• Business-related educational background is preferred.
• Experience with ticketing systems (Zoho Desk, Zendesk, Freshdesk, or similar).
• Familiarity with CRM systems.
• Experience in SaaS, FinTech, or digital platforms.