We are looking for a Customer Service Agent to provide support to customers via phone, email, chat, or in person, process orders, handle inquiries and complaints, and ensure customer satisfaction.
Core Requirements
• A high school diploma or equivalent is required.
• Previous customer service experience is required.
• Strong verbal and written communication skills with excellent active listening abilities.
• Customer-focused mindset with strong problem-solving and conflict resolution skills.
• Proficiency in computer applications and the ability to quickly learn new systems and software.
• Ability to sit for extended periods while working at a desk and using a computer.