Customer Servicefull-time

Quality Assurance Specialist

Crystel

Job details

LocationAmman
Workplace Typeon-site
Experience Levelmid-level
Expected SalarySalary confidential / Negotiable

Job Description

Seeking a Quality Assurance Specialist to monitor and evaluate call center performance and provide constructive feedback to improve service quality.

Core Requirements

• Previous experience in Call Center companies • English proficiency: B2 or above • Strong analytical and communication skills • Good understanding of quality standards and performance monitoring • Ability to provide constructive feedback and identify areas for improvement

Additional Notes

Employer: Crystel Please send your CV via email.

Available Application Methods

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